To transfer a case to an organization, you need to be authenticated on LiveCase and to be an admin of the organization.
Here are the steps to follow:
- Go to your account page
- Locate your organization in the left-hand menu and click on the "Cases" link.
- Click "Add case" on the top right of the page.
- Find the cases you want to transfer to your organization and click on the "Transfer" button.
Once the case belongs to the organization, admins will be able to assign who is the current author of the case.