Organization FAQHow do I transfer a case to an organization?

To transfer a case to an organization, you need to be authenticated on LiveCase and to be an admin of the organization.

Here are the steps to follow:

  • Go to your account page
  • Locate your organization in the left-hand menu and click on the "Cases" link.
  • Click "Add case" on the top right of the page.
  • Find the cases you want to transfer to your organization and click on the "Transfer" button.
  • Done

Once the case belongs to the organization, admins will be able to assign who is the current author of the case.

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