Accessibility Statement for LiveCase

Last updated: July 20, 2023

Scope of Statement

This accessibility statement applies to the website LiveCase, operated by LiveCase Inc. We are dedicated to ensuring that everyone, regardless of ability, can access and use our website with ease.

Accessible Features

At LiveCase, we have implemented several accessibility features to enhance user experience for all individuals. Our website allows disabled users to:

  • Appropriate page structures for screen reader navigation.
  • Appropriate accompanying descriptive text for visual elements that are non user generated.
  • Augmented contrast ratios between text and background.
  • Zoom in up to 300% without the text spilling off the screen.
  • Navigate most of the website using a keyboard.
  • Access the content using screen readers, including the most recent versions of JAWS, NVDA, and VoiceOver.
  • Understand simple and easily digestible website text.
  • Non-color dependant based feedback of error or information displays.
  • Appropriate notifications of progress and/or page updates.
  • Accessible modal popups.


LiveCase is designed to be compatible with commonly used web browsers and assistive technologies. However, due to the rapidly changing nature of technology, we cannot guarantee full compatibility with all browsers and devices.

Website Accessibility

While we endeavor to ensure a fully accessible website, we recognize that some parts may not meet accessibility standards. Below are the areas that may pose challenges for users:

  1. Users cannot modify the line height or spacing of text. But this can be done by the browser.
  2. Some older PDF documents are not fully accessible to screen reader software.
  3. There's no option to skip repeated content in the page header (e.g., "skip to main content").
  4. Optional captions on user generated videos and/or images (the option is offered to the authors but not always filled).

Ongoing Accessibility Efforts

We are dedicated to making continuous improvements to the accessibility of LiveCase. Our team regularly reviews the website to address any potential accessibility issues and to ensure conformity to WCAG 2.1 standards.

Feedback and Contact Information

We are committed to addressing accessibility concerns and requests for alternative formats promptly. If you require information from our website in accessible PDF, large print, easy read, please contact us through one of the following methods:

We will respond to your request within 7 days.

Reporting Accessibility Problems

We appreciate user feedback and actively work to improve the accessibility of our website. If you encounter any issues not listed in this statement or believe we are not meeting accessibility requirements, please report them to [email protected]and we'll do our best to rectify it in a timely manner.

Compliance Status

This website is partially compliant with the Web Content Accessibility Guidelines (WCAG) version 2.1 AA standard and AAA, due to the non-compliances listed below.

Non-Accessible Content

The content listed below is non-accessible for the following reasons:

  1. Some images lack text alternatives, making them inaccessible to screen reader users (WCAG 2.1 success criterion 1.1.1) on user generated content.
  2. Navigation options to skip repeated content (WCAG 2.1 success criteria 2.4.1 and 1.3.4).
  3. Possible presence of overseen forms that could challenging to navigate using a keyboard due to missing 'label' tags (WCAG 2.1 success criterion 1.3.1).
  4. The accessibility of some third-party hosted content (video/...) is limited, as they are outside our control (WCAG 2.1 success criterion 4.1.2).

Disproportionate Burden

Some requirements might be too much at the current time or out of our control.

  • Navigation skipping.
  • User generated content.
  • Third-party integrations.

Improving navigation, accessing information, and interactive tools have been assessed as disproportionate burdens. We will reevaluate these issues at a later date.

Content Outside Scope

  • User generated content.
  • Older conventional formats (Ex: PDF)
  • Third-party content (Ex: Youtube, Vimeo,...)

We are constantly trying to provide alternative methods of content delivery for non-accessible content. PDFs and documents published before 23 September 2018 are not required to be fixed if they are non-essential.

While we strive to ensure accessibility on our website, some third-party content or external links may not be fully compliant with our accessibility standards. We encourage you to contact the respective third-party providers directly to address any accessibility concerns.

Preparation of This Statement

This accessibility statement was last reviewed date is listed on the top of this page.

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