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Accessibility Statement for LiveCase

Last updated: July 27, 2026

Our Commitment

LiveCase is committed to making its learning platform usable by as many people as possible, including people who use assistive technologies or navigate without a mouse. Accessibility is an ongoing part of our product and content work.

Scope of This Statement

This statement applies to the LiveCase website and web application operated by LiveCase Inc. It covers LiveCase-owned interfaces and content. User-created material and third-party services embedded in LiveCase may have their own accessibility limitations.

Accessibility Standard and Current Status

We use the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA as our accessibility target. We continue to evaluate and improve the service. This statement is not a third-party certification, and we do not claim that every page, feature, or item of user-created content currently conforms to every WCAG 2.2 Level AA success criterion.

Accessibility Measures

Our accessibility work includes:

  • using semantic page structure, headings, landmarks, labels, and native controls where practical;
  • supporting keyboard navigation and visible keyboard focus;
  • providing text alternatives for LiveCase-owned meaningful images and labels for icon-only controls;
  • presenting important errors and status changes in text, rather than through color alone;
  • supporting responsive layouts and browser zoom; and
  • reviewing new and existing interfaces with automated checks and manual keyboard testing.

Known Limitations

Some content or functionality may not yet provide an equivalent experience for every user. Known areas include:

  • user-created images, audio, and video whose authors have not supplied text alternatives, captions, or transcripts;
  • some older PDF and office documents;
  • third-party media, document viewers, and interactive embeds that LiveCase does not control; and
  • application flows where labels, announcements, focus behavior, or keyboard interaction may still need improvement.

We prioritize fixes based on user impact and work to provide an alternative format or method when one is available.

Feedback and Alternative Formats

If you encounter an accessibility barrier or need information in an alternative format, please use our contact page. To help us investigate, tell us which page or feature you were using, what happened, and—if you are comfortable sharing it—which browser and assistive technology you use.

We aim to acknowledge accessibility requests within seven days and will explain the next step or available alternative.

Assessment

LiveCase uses source review, automated accessibility testing, keyboard testing, and user feedback to identify barriers. Automated checks cannot identify every accessibility issue, so manual and assistive-technology testing remains important.

Statement Review

This statement was reviewed on July 27, 2026 following an internal accessibility review.