FAQ
LiveCase is an educational and training simulation tool that immerses participants into a situation.
Please feel free to reach out to us for a demo.
Simply contact us and we'll be happy to give you a demo.
Yes! For all cases authored by LiveCase we can provide extensive Teaching Notes.
We can't make them public to avoid participants getting a hold of them, but you can simply reach out to us.
You get to choose in the next step. If you "Host" (Instruct) the case, you can pick during the setup if you want to pay for the participants or they pay by themselves.
We offer several options for payment depending on the situations
If you are Hosting
- If the participants pay for the case, they will be requested to pay before joining the case.
- If the host pays, we ask you to purchase your expected number of seats, if you need more, you can purchase more later, if you bought too many, please contact us to arrange a reimbursement.
- Get pre-approved: You can get pre-approved for Invoice billing at a later date. If interested, please reach out to us.
The purchase of the seat has no time limit for the exception that the case is removed (hasn't happened yet), or if the methodology has changed too much.
In the extremely unlikely scenario, you can simply contact us for a reimbursement.
If there is a problem with the payment, please contact us and we will be happy to help.